Privacy Policy

Last updated: 27 June 2026

PageListener is operated by Coiron Ltd, a company registered in Scotland (SC504810). We take your privacy seriously and aim to be transparent about what we collect and why.

What we collect

Account information. When you create an account, we store your email address, a display name you choose, and a securely hashed version of your password. We never store your password in plain text.

Uploaded documents. When you upload a PDF, we extract the text to generate audio. The original PDF is stored so we can render page thumbnails. The extracted text, generated audio, and timestamps are stored so you and others with the share link can listen without re-processing.

Sensitive and confidential documents. PageListener is not a secure document vault. Uploaded documents are stored in cloud infrastructure, processed by third-party text-to-speech services, and may be accessible to anyone with a share link. Do not upload documents containing sensitive personal data, financial information (such as bank statements, tax returns, or payslips), medical records, legal privileged material, passwords, or other confidential information. We are not responsible for any loss or exposure resulting from your decision to upload sensitive content.

Other people's data. If you upload a document that contains personal information about other people (such as names, contact details, or financial data in meeting notes, reports, or statements), you are responsible for ensuring you have the right to share that information with a third-party service. Do not upload documents containing other people's personal data unless you have their consent or a lawful basis to do so.

Listening data. We record which documents you listen to, your playback position (so you can resume where you left off), and basic information like your browser's user agent string. This helps us improve the service and lets you pick up where you stopped.

Usage data. We may collect general usage data such as pages visited and features used. We do not use third-party analytics trackers.

How we use your data

We use your data to provide the service: generating audio from your PDFs, saving your listening progress, maintaining your library, and enabling share links. We do not sell your data to third parties. We do not use your data for advertising. We do not train AI models on your documents.

Where your data is stored

Your account data and library are stored in a database hosted by Supabase (cloud infrastructure). Audio files and PDFs are stored in Cloudflare R2 object storage. Our application runs on Railway cloud hosting.

Text-to-speech processing. We generate audio using self-hosted, open-source text-to-speech software that runs on our own infrastructure. The text we process — whether from the public library or from a PDF you upload — is not sent to any third-party speech provider. Text-to-speech is used only to produce audio; your documents are never used to train any speech model.

The public library

PageListener offers a public library of audio editions of public-domain and other freely available works. Library content is public material we publish for anyone to listen to — it is not your personal data. You do not need an account to browse or listen to it. If you play a library title, we record it in the same way as any other listening (which title, and your playback position so you can resume), as described above.

Share links

When you share a document link, anyone with that link can listen to the audio. They cannot access your account, library, or other documents. Share links do not expire automatically. As the document owner, you can revoke access at any time from your library — this removes the document from the libraries of all users who saved it via your link. If you delete the document from the platform, shared access is also removed. If you want a shared document removed and cannot do so yourself, contact us.

Cookies and local storage

We use your browser's local storage to remember your session token (so you stay logged in), your language preference, and your playback position. We do not use third-party cookies or tracking pixels.

Data retention

Your account data is kept for as long as you have an account. Uploaded documents and generated audio are kept indefinitely to serve share links and cached playback, unless you choose to delete them.

Deleting documents. Registered users can delete their owned documents from the platform at any time through their library. Deleting a document removes the PDF, generated audio, extracted text, and timestamps from our servers. A skeleton record (title, page count, creation date) is retained for referential integrity and to display tombstones in the libraries of other users who had access. This skeleton record contains no personal content.

Deleting your account. When you delete your account through Settings, the following is permanently removed: your email address, display name, library, listening history, sessions, voice preferences, and all associated personal data. You choose at deletion time whether your owned documents are also deleted. Your listening analytics (which documents were listened to and for how long) are retained in anonymised form — the link to your account is removed.

Activity log. We maintain a record of document-related actions in your account (uploads, deletions, shares) while your account exists. This log is used to provide you with a document history in Settings and to support your right to verify that deletions were processed. The log is deleted when you delete your account.

Terms acceptance. We record the date and time you accepted our Terms of Service when you created your account. This record is retained for legal compliance purposes.

Your rights

You can delete your owned documents from the platform at any time through your library. You can delete your account at any time through Settings — this permanently removes your personal data. You can also request a copy of your data, ask us to correct inaccurate information, or contact us to exercise any of your rights. To make any of these requests, get in touch through our contact page.

If you are in the UK or EU, you have rights under UK GDPR and EU GDPR respectively, including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority.

Children

PageListener is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will update the "last updated" date at the top. Continued use of the service after changes means you accept the updated policy.

Contact

If you have questions about this privacy policy or your data, get in touch through our contact page.

Coiron Ltd · Argyll House, Quarrywood Court, Livingston, West Lothian, Scotland, EH54 6AX